General Information

Do you provide free linen & towels?

Yes, we provide bed linens, shampoo, and shower gel for all guests.

Towels are included for private rooms. If you're staying in a dorm, you can rent one for 10 MAD / 1 EUR.

Are the rooms air-conditioned or heated?

No, our hostel is naturally warm in winter and well-ventilated in summer for a sustainable stay.

Are all dorms mixed-gender?

Yes, we do not have single-sex dorms.

Are all rooms ensuite?

No, only one private double room and one dorm have private showers and sahred tiolet. Other dorms have shared bathrooms.

What is the age limit?

We only accept guests aged 45 and under. If you do not meet this requirement, your booking will not be valid.

Can I bring my pet?

No, pets are not allowed at the property.

Can I bring a drone to Morocco?

No, drones are confiscated at customs.

Do the rooms have hairdryers?

Yes, we have a hairdryer in the common area, free to use.

What type of electrical plugs are used?

European-style plugs.

Booking & Payments

Do you need to know my arrival time?

Yes, it is very important. Please send us a WhatsApp message at +212649465797.

What are the reception hours?

9:00 AM - 11:30 PM. Late arrivals (after 11:30 PM) incur a 100 MAD fee. Please inform us in advance if arriving late.

Can I pay by credit card?

No, we only accept cash Moroccan Dirhams. Ensure you have enough cash to pay upon arrival.

Can I pay at the end of my stay?

No, full payment is required at check-in.

Is tipping customary in Morocco?

Yes, tipping is appreciated. There is no fixed percentage, but a small tip is always welcome.

Should I exchange money at the airport?

Yes, you will need cash in Morocco. However, city exchange offices offer better rates.

Are there any free ATMs?

Al Barid Bank (Moroccan Post) offers free withdrawals. Other ATMs charge 3-5 EUR per transaction, with a maximum withdrawal of 2,000 MAD per transaction.

Facilities & Services

Can I store my luggage after checkout?

Yes, in the common area. Let us know if you need this service.

Can I use the hostel kitchen?

Yes, but please clean up after use.

Does the hostel serve breakfast?

No, but many nearby cafés offer breakfast. Check our blog for recommendations.

Do you offer laundry services?

Yes, for 50 MAD. Clothes are dried under the sun. Machine drying is available for an extra 50 MAD.

Can I hang laundry in my dorm or on windows?

No, please use the terrace clotheslines.

Are there lockers?

Yes we have lockers, bring a padlock or purchase one at the hostel.

Do dorm beds have curtains?

Yes, all dorm beds have privacy curtains.

Can I reserve a bottom bunk in a dorm?

No, beds are assigned on a first-come, first-served basis.

Do you provide toilet paper?

Yes, it is available in the bathrooms. Ask if you need more.

Do you provide room keys?

For Private rooms yes, for shared dorms we give you only for the hostel entrance door.

Can I bring food into the rooms?

No, We kindly ask guests to eat in common areas and clean up after themselves.

Are bicycles allowed at the hostel?

No, we do not allow bicycles inside the hostel. However, please contact us in advance, as we may have a nearby space available for bicycle storage.

Check-In & Check-Out

How do I check out?

Simply leave your key at the reception. If you need assistance, contact us.

Can I print my boarding pass?

Yes send it to us via email or whatsapp!

Visitors & Guests

Can I bring friends from other hostels?

Visitors are allowed until 10 PM but are not permitted in rooms. Please check visitor rules at reception.

Can my Moroccan partner stay with me?

Due to Moroccan law, unmarried Moroccan couples cannot stay together.

Local Information & Travel

How do I get to Tangier Kasbah Hostel?
  • 15-minute walk from Tangier Ville Port.

  • 1-hour drive from Tangier Med Port (pickup service available).

  • 30-40 minute drive from Tangier Ibn Battuta Airport (pickup service available).

How do I get to Chefchaouen from Tangier?

Check our blog for travel options. LINK

Where can I park near the hostel?

Yes check this location near the hostel in google maps:

Parking 1 LINK

Parking 2 LINK

Parking 3 LINK

Parking 4 LINK

Is Tangier safe?
  • Generally, yes. However, avoid engaging with random people in the streets offering tours or guiding you to shops. Police and undercover officers are present, and for emergencies, call:

    • Police: 19

    • Ambulance: 15

Is Tangier known for harassment?

As in many tourist cities, you might encounter persistent vendors in Tangier. ignoring them usually works best

Are there lockers?

Yes we have lockers, bring a padlock or purchase one at the hostel.

Is it safe to take a street guide?

Not recommended. Use certified guides—we can arrange one for you. or you can book it online

Which hospital should I go to if needed?
What should I do if I get food poisoning?

Bring medication for diarrhea and any necessary allergy medications (e.g., EpiPen).

Food & Drink

Can I drink Tangier tap water?

It is safe but bottled water is recommended.

Can I drink alcohol at the hostel?

No, we do not allow alcohol or loud parties as they disturb guests and neighbors. Check our blog for nightlife recommendations.

Other Questions

How can I get a SIM card?

Available at the airport or at our hostel.

If I forget something at the hostel, can you send it back?

Please double-check your belongings before leaving. Returning lost items is expensive via DHL.